Association Today

Association News You Can Use

Association Today is a blog authored by Paul Lundy that talks about the news and insights relevant to the association industry.

How Do You Define the Cloud?

How Do You Define the Cloud?
How Do You Define the Cloud?

I have spent a lot of time explaining how the cloud works to both customers and prospects. At Fonteva, we spend our days making true cloud software. I spend so much time talking about the cloud that it’s easy to take for granted that not everyone is well versed in the ways of the cloud.

Nearly every software vendor claims to have a “cloud” solution, but very few have a real cloud. They are just “cloud washing” their on-premise software as a hosted product. Don’t let clever marketing jargon deceive you.

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#Salesforce Makes My Job Easier

#Salesforce Makes My Job Easier

“It has been awesome to use the new features and be able to streamline some of the processes that took longer before we worked with Fonteva For Associations.”

“Fonteva For Associations has changed the way we reach out to our membership in the best way. Thank you for creating a great product and providing exceptional service. You make my job easier.”

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3 Web Trends that Won’t Wait

3 Web Trends that Won’t Wait

As we’ve worked with associations over the years, I’ve observed that website design continues to be a source of ongoing discussion for most organizations. For most, their latest, or upcoming, redesigns will focus on mobile and responsive design. And just when you think you’ve mastered this trend, two or three others are not far behind.

Even in the midst of what seems like constant change, certain web design trends appear to be here to stay. In an article for Fastcodesign.com, Zach Rutherford offered his take on six trends that seem to have staying power. Here’s a brief overview of three that I think are particularly relevant for associations:

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Training Staff for Success

Training Staff for Success

Does your organization have a defined onboarding process? What about regular skills training for staff? When budgeting for success, staff training is often one of the first expenses to be cut from the list, but that could cause more problems than it solves. Hands-on training is the best way to ensure that your staff is invested in your organization, excited about your mission, and productive at their jobs.

Onboarding New Staff

Being the “new kid” is pretty terrible, even as an adult at a new job. Simple things make getting up to speed difficult, including not knowing where files are stored, being unfamiliar with new tools, and not knowing whom to ask for help. But there are some easy things you can do to help get new employees off on the right foot.

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The Dos and Don’ts of Getting Employees to Adopt New Technology

The Dos and Don’ts of Getting Employees to Adopt New Technology

Even if it will benefit them and ultimately make their jobs easier, as a general rule, most people are initially resistant to change. We just don’t like it. We get comfortable with how we’ve always done certain tasks, and the thought of doing them differently can cause some members of your team anxiety. We’ve certainly encountered this type of culture when we’ve helped our association customers implement new AMS systems.

As with any change, it’s important to recognize and address any concerns employees have about a new technology solution. Even more important, you need to explain the rationale behind making the change and highlight all the ways that they will benefit in terms of doing their jobs more efficiently. And let them know they will be supported in making the transition to the new technology solution. We’ve always prided ourselves on providing world-class customer support before, during and after associations implement Fonteva For Associations.

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