Smart Electric Power Alliance - Membership Case Study | Fonteva
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SEPA Finds Flexibility and
Scalability with Fonteva

Ability to Define and Measure Goals for Growth

An Enterprise-Ready Solution Local to SEPA
Increased User Adoption from 20% to 90%
Automation of Routine Manual Processes
With publications, research, and advisory services, the Smart Electric Power Alliance (SEPA) helps its 1,100+ members – a number of which are major utilities companies – understand the trajectory of renewable energy. In addition, SEPA hosts a number of events for its members each year and SEPA’s expert staff makes sure it all runs smoothly. Once known as the Solar Electric Power Association, a changing industry lead SEPA to expand their focus on energy storage, demand response, electric vehicles, renewable technologies and more. SEPA evolved into the Smart Electric Power Alliance. And they needed a membership management solution that would evolve with them.

The Challenge

In addition to the inability to scale and customize, SEPA’s legacy solution made it challenging to glean real-time insight from data. Most staff members were unable to run their own reports, which hindered marketing, goal tracking, and user adoption. Among the staff, only about 20% logged into the system, which left many licenses untouched. The solution quickly became not only unwieldy, but very expensive. It was important to SEPA that they select a solution that was easy for staff to use, and empowered them to achieve organizational goals.

The Bottom Line

Smart Energy Needs Smart Technology

Fonteva has given SEPA the robust, cloud-based member management solution they were looking for – for marketing, eCommerce, mobile, and events. Along with powerful reporting dashboards and ease of use, SEPA is also seeing significant cost savings and a clear return on their investment with Fonteva.

Five years ago, when SEPA restructured their membership offerings in their old system, they had to outsource the work to the tune of almost $20,000. With Fonteva, SEPA accomplished the task in house in only four hours.

Learn More about the Fonteva Solutions Used by SEPA

Membership

Fonteva Membership has the features associations require to develop and nurture relationships, manage events, measure engagement, drive collaboration, and achieve their mission.

Events

Fonteva Events is an enterprise event management software powered by Salesforce®. From online registration to agendas and planning logistics, Fonteva Events works seamlessly with your event operation.

Communities

Fonteva Communities provides everything associations need to deliver their self-service member portal. With Fonteva, associations get the ability to create online directories, public and private member communities, and unique microsites, all mobile ready with single-sign-on (SSO).

eCommerce

Fonteva eCommerce provides full revenue accounting in one complete package. Manage multiple business units, create an eStore to sell anything, and handle all revenue accounting needs such as sales orders, invoices, and refunds.

Membership

Fonteva Membership has the features associations
require to develop and nurture relationships,
manage events, measure engagement,
drive collaboration, and achieve
their mission.

Events

Fonteva Events is an enterprise event management software powered by Salesforce®. From online registration to agendas and planning logistics, Fonteva Events works seamlessly with your event operation.

Communities

Fonteva Communities provides everything associations need to deliver their self-service member portal. With Fonteva, associations get the ability to create online directories, public and private member communities, and unique microsites, all mobile ready with single-sign-on (SSO).

eCommerce

Fonteva eCommerce provides full revenue accounting in one
complete package. Manage multiple business units, create an
eStore to sell anything, and handle all revenue accounting
needs such as sales orders, invoices,
and refunds.